Privacy Policy

This policy explains how Nacre & Vale collects, uses and shares personal information when you visit our store, create an account, place an order or contact us.

Information we collect

We collect information you provide, such as your name, email address, shipping and billing address, phone number, order details and messages you send us. We also collect information generated when you use the store, including device, browser, IP address, pages viewed, shopping-cart activity and information collected through cookies or similar technologies.

How we use information

We use personal information to operate the store, process and deliver orders, provide customer support, communicate about orders, protect against fraud and misuse, meet legal obligations, and improve our store and services. Where permitted, we may also use information to send marketing communications; you can unsubscribe using the link in those emails.

How we share information

We share information with service providers that help us run the store, process payments, fulfill and ship orders, provide customer support, analyze store activity and deliver communications. We may also share information when required by law, to protect our rights or safety, or in connection with a business transaction. Depending on your state and on how the store is used, certain sharing for advertising may be considered a sale, sharing or targeted advertising under applicable privacy laws.

Your privacy choices

You may request access to, correction of or deletion of personal information, subject to applicable law. To make a request, email NacreVale@outlook.com. You can also use our Your Privacy Choices page to opt out of certain cookie-based data sharing or targeted advertising where that right applies. We may need to verify a request before acting on it.

Cookies and retention

Cookies help the store function, remember preferences, understand site activity and, where used, support advertising. You can manage cookies through your browser settings, though some store features may not work as intended. We retain personal information only as long as needed for the purposes described here, including order, accounting, legal and dispute-resolution needs.

Security and updates

We use reasonable safeguards designed to protect personal information, but no online system is completely secure. We may update this policy as our practices or legal obligations change. The current version will be posted on this page.

Contact

Questions about this policy can be sent to NacreVale@outlook.com.